Bee Happy Engagement (TIE Breaker)

Froggy Jumps

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About this activity

Tie Breaker

Created by

Allaisa Managuelod

Philippines

This game is a version of

Bee Happy Engagement (Tie Breaker 2)

Download the paper version to play

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Froggy Jumps Bee Happy Engagement (TIE Breaker)Online version Tie Breaker by Allaisa Managuelod 1 You are reviewing the 8/21 pending payment. The 5/17 draft was returned, and the client made up on 7/17. The client also rescheduled the 8/9 draft to 8/23. Is the account eligible for remediation? a Yes, the deposit is in good standing. b No, the 7/17 makeup deposit is more than 30 days c 2 Upon review, the fee variance was due to fees being reversed and waived under the No Worse Off Policy. What should be the next step? a Reschedule the fees to the end of the program since the NWOP only applies at the Program Level. b No further action is needed; just note that the fees were intentionally waived. c Escalate for further review. 3 Per referenced SIF, "Payments can be made by cashier’s check, personal check, cash, or money order." The payments were set up as CBM, so we need to cancel the offer. a TRUE b FALSE c IPL Clients 4 Working on production while Hubstaff tracker is off is a violation to our MSA and any proven productivity manipulation will result in a Service Review a TRUE b FALSE c 5 Wrong amount. Scheduled amount is 7,682.70. As per note, 8,108.11 x 1 dated 8/20/2026 NOTE: The difference of $425.41 is approved by Darla. What shall be our next step? a Ignore notes as it is considered wrong amount (more than $5 variance). Reject the payment exception. b Modify offer amount in SF and CFT. Stop the in transit payment and create a new payment to match the debit memo. Then escalate on note to fees team for refund or reversal fees to cover the increase. c Escalate for possible reversal /refund of fee to cover the payment variance.

Froggy Jumps

Bee Happy Engagement (TIE Breaker)Online version

Tie Breaker

by Allaisa Managuelod

You are reviewing the 8/21 pending payment. The 5/17 draft was returned, and the client made up on 7/17. The client also rescheduled the 8/9 draft to 8/23. Is the account eligible for remediation?

Yes, the deposit is in good standing.

No, the 7/17 makeup deposit is more than 30 days

Upon review, the fee variance was due to fees being reversed and waived under the No Worse Off Policy. What should be the next step?

Reschedule the fees to the end of the program since the NWOP only applies at the Program Level.

No further action is needed; just note that the fees were intentionally waived.

Escalate for further review.

Per referenced SIF, "Payments can be made by cashier’s check, personal check, cash, or money order." The payments were set up as CBM, so we need to cancel the offer.

TRUE

FALSE

IPL Clients

Working on production while Hubstaff tracker is off is a violation to our MSA and any proven productivity manipulation will result in a Service Review

TRUE

FALSE

Wrong amount. Scheduled amount is 7,682.70. As per note, 8,108.11 x 1 dated 8/20/2026 NOTE: The difference of $425.41 is approved by Darla. What shall be our next step?

Ignore notes as it is considered wrong amount (more than $5 variance). Reject the payment exception.

Modify offer amount in SF and CFT. Stop the in transit payment and create a new payment to match the debit memo. Then escalate on note to fees team for refund or reversal fees to cover the increase.

Escalate for possible reversal /refund of fee to cover the payment variance.

You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.

Bee Happy Engagement (TIE Breaker)

Froggy Jumps

About this activity

Created by

Download the paper version to play

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Bee Happy Engagement (TIE Breaker)Online version

by Allaisa Managuelod

You are reviewing the 8/21 pending payment. The 5/17 draft was returned, and the client made up on 7/17. The client also rescheduled the 8/9 draft to 8/23. Is the account eligible for remediation?

Upon review, the fee variance was due to fees being reversed and waived under the No Worse Off Policy. What should be the next step?

Per referenced SIF, "Payments can be made by cashier’s check, personal check, cash, or money order." The payments were set up as CBM, so we need to cancel the offer.

Working on production while Hubstaff tracker is off is a violation to our MSA and any proven productivity manipulation will result in a Service Review

Wrong amount. Scheduled amount is 7,682.70. As per note, 8,108.11 x 1 dated 8/20/2026 NOTE: The difference of $425.41 is approved by Darla. What shall be our next step?