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CALIDAD

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CALIDAD

Crossword Puzzle

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About this activity

ACTIVIDAD CONCEPTOS DE CALIDAD

Created by

Dania Alejandra Lopez Quijada
Dania Alejandra Lopez Quijada
Mexico

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CALIDAD
 

Crossword Puzzle

CALIDADOnline version

ACTIVIDAD CONCEPTOS DE CALIDAD

by Dania Alejandra Lopez Quijada
1

Se refiere a las características de un producto o servicio que permiten satisfacer las necesidades, expectativas y requisitos del cliente.

2

Es una revisión sistemática e independiente que permite comprobar si las actividades y procesos cumplen con los requisitos establecidos y si se aplican correctamente.

3

Es la administración de las actividades y recursos de una organización para alcanzar los objetivos de calidad, satisfacer al cliente y mejorar continuamente los procesos.

4

Es un documento o conjunto de documentos que establece los estándares, recursos, procedimientos y controles necesarios para garantizar la calidad de un producto, servicio o proyecto.

5

Es una declaración que establece el compromiso y la orientación de una organización respecto a la calidad. Sirve como guía para sus actividades y decisiones.

6

Es un instrumento o técnica que permite identificar problemas, analizar sus causas, controlar procesos y encontrar oportunidades de mejora.

7

Es un enfoque desarrollado por Joseph Juran que divide la gestión de la calidad.

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