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Froggy Jumps
Froggy Jumps

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Froggy Jumps

Played 26 %Accuracy 91 Average time 01:52
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About this activity

Importancia de buena atención

Created by

Niicolassolanno
Niicolassolanno
Colombia

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Froggy Jumps

Atención al Cliente Pro: 10 preguntasOnline version

Importancia de buena atención

by Niicolassolanno
1

¿Qué elemento es clave para una buena atención al cliente?

2

¿Qué se logra al resolver un problema con el cliente, no solo explicarlo?

3

¿Qué actitud evita malentendidos y mejora la experiencia?

4

¿Qué indicador mide la probabilidad de que un cliente recomiende la empresa?

5

¿Qué resultado es clave tras atender correctamente un cliente?

6

¿Qué debe evitarse para no perder clientes por mala atención?

7

¿Qué habilidad facilita la personalización del servicio?

8

¿Qué práctica mejora la percepción de valor del cliente?

9

¿Qué tipo de resolución genera confianza?

10

¿Qué actitud debe tener un equipo ante quejas?

 
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