OWNING THE MISTAKE

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Skill Talk 02.01

Филипп Леонидович

Belarus

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Fill in the Blanks OWNING THE MISTAKEOnline version Skill Talk 02.01 by Филипп Леонидович 1 That was my . I responsibility for that . I made an of checking . The mistake was , and I have set a reminder for the cutoff time instead of relying on my memory . That was me . I that better . 2 I checked the currency conversion rates before sending the final quote to the client . My was in that " minor " changes wouldn't affect the overall timeline . I take for to validate the data before it went into the final presentation . I should have it with HR earlier , before the scheduling conflict affected the whole department . The part I was how long the integration would take . I should have that the supplier could deliver by Friday before I promised that date to the customer . 3 Some of the information was , but I it before to the customer . My mistake for the team and the customer in an inconvenient . I sent the version of the schedule , the customer to plan around an incorrect date .