New game
Download
SCORM download
To be used in an LMS (Moodle, Blackboard...)
Regular download
To be published on a website or blog.
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.
Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.
Get Academic Plan
If you wish, you can download a demo game here and test its integration:
Share game
Froggy Jumps
Froggy Jumps

MISIÓN: MI PRIMERA LLAMADA

Integrate it into your platform
G. Classroom M. Teams
You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.
Download
You have exceeded the maximum number of games you can integrate into Google Classroom with your current Plan.

To integrate as many games as you want in Google Classroom, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
You have exceeded the maximum number of games you can integrate into Microsoft Teams with your current Plan.

To integrate as many games as you want in Microsoft Teams, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.

If you wish, you can download a demo game here and test its integration:

Get Academic Plan

MISIÓN: MI PRIMERA LLAMADA

Froggy Jumps

Played 26 %Accuracy 100 Average time 01:18
Create copy

About this activity

Aprende paso a paso la atención telefónica

Created by

Ramon Vicente Zambrano zambrano
Ramon Vicente Zambrano zambrano
Peru

Download the paper version to play

Make your own free game from our game creator
Compete against your friends to see who gets the best score in this game
Make challenge

Top Games

 %
Anonymous
Anonymous
 %
%
%
You have exceeded the maximum number of games you can print with your current Plan.

To print as many games as you want, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Print your game
MISIÓN: MI PRIMERA LLAMADA
 

Froggy Jumps

MISIÓN: MI PRIMERA LLAMADAOnline version

Aprende paso a paso la atención telefónica

by Ramon Vicente Zambrano zambrano
1

1. Al empezar una llamada, ¿qué debes hacer primero?

2

2. ¿Qué debes hacer al escuchar el motivo de la llamada?

3

3. Antes de colocar en espera, ¿qué debes hacer?

4

4. ¿Cuánto puede durar la espera en una consulta simple?

5

5. ¿Y en una consulta compleja?

6

6. Antes de finalizar, ¿qué puedes validar con el cliente?

7

7. ¿Qué debemos hacer con la atencif3n brindada?

8

8. Al finalizar la atencif3n, ¿qué acción forma parte del protocolo?

9

9. ¿Que9 se debe hacer con la persona cuando se coloca en espera?

10

10. ¿Qué frase caracteriza el cierre correcto de la llamada?

 
Are you sure you want to leave the page?

If you leave the page, you will lose your game progress.