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English at Work: Understanding Office Communication

Video Quiz

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About this activity

Watch and listen to a real workplace situation at Tip Top Trading. As you follow Anna's experiences, you will learn about office roles, workplace problems, everyday conversations and polite ways to communicate with colleagues. Answer the questions during the video to test your understanding and discover how English is used in a professional environment.

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English at Work: Understanding Office Communication
 

English at Work: Understanding Office CommunicationOnline version

Watch and listen to a real workplace situation at Tip Top Trading. As you follow Anna's experiences, you will learn about office roles, workplace problems, everyday conversations and polite ways to communicate with colleagues. Answer the questions during the video to test your understanding and discover how English is used in a professional environment.

by 8212610364 KAREN MARIANA PULIDO CAICEDO ESTUDIANTE ACTIVO POSGRADO
QR
1

What position is Anna applying for?

2

What problem is Paul discussing in the office?

3

Who is the administrative assistant at Tip Top Trading?

4

Why does Anna misunderstand Tom's invitation to lunch?

5

Which words can you use to make a polite request at work?

Explanation

Anna is applying for the position of sales executive. During the interview, Paul asks her questions about her experience and suitability for the job.

Paul is discussing mistakes with customers’ orders. Mrs. Kumquat and Mr. Lime have received incorrect orders, creating a problem for the company.

Denise is the administrative assistant at Tip Top Trading. Knowing the roles of the characters helps you understand their interactions in the workplace.

Anna misunderstands Tom's invitation and thinks he is asking her to prepare lunch. This situation shows how understanding expressions in context is important for effective communication.

“Would” and “could” can be used to make requests sound more polite and professional. Using appropriate language helps create effective communication in the workplace.

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