Common Terms 101

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Let's see how well you remember these common terms!

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ISG Call Center

United States

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Crossword Puzzle Common Terms 101Online version Let's see how well you remember these common terms! by ISG Call Center 1 A service or intermediary used to route authorizations or subpoenas to the appropriate records custodian. 2 The law firm or organization that partners with Insight Service Group to facilitate the retrieval of records for a legal matter. 3 A signed permission form that allows a records custodian to release records to a third party. Authorizations are commonly required for medical, employment, insurance, or scholastic records and must meet the custodian’s requirements to be accepted. 4 A legal document issued by an attorney or court requiring a person or organization to produce specific records for a legal matter. 5 A legal and insurance process where your insurance company pays for your losses or damages first, then "steps into your shoes" to recover those costs from the person or company at fault 6 The individual or department responsible for maintaining and releasing records within an organization, such as a hospital medical records department, employer HR department, school registrar, or insurance carrier. 7 An individual authorized to deliver legal documents, such as subpoenas, to the appropriate party and provide proof that the documents were served. 8 A written statement confirmed by oath or affirmation, often used by records custodians to certify that the provided records are true and complete copies. This has to be signed with a wet signature and must be mailed to us. 9 A specific authorization that complies with the Health Insurance Portability and Accountability Act (HIPAA) and permits the release of protected health information. 10 A formal document completed by the process server confirming that the subpoena or legal document was delivered to the appropriate party. 11 A specific type of subpoena that orders a records custodian to produce documents or records rather than appear in court. 11 6 1 2 9 5 4 7 10 8 3

Crossword Puzzle

Common Terms 101Online version

Let's see how well you remember these common terms!

by ISG Call Center

A service or intermediary used to route authorizations or subpoenas to the appropriate records custodian.

The law firm or organization that partners with Insight Service Group to facilitate the retrieval of records for a legal matter.

A signed permission form that allows a records custodian to release records to a third party. Authorizations are commonly required for medical, employment, insurance, or scholastic records and must meet the custodian’s requirements to be accepted.

A legal document issued by an attorney or court requiring a person or organization to produce specific records for a legal matter.

A legal and insurance process where your insurance company pays for your losses or damages first, then "steps into your shoes" to recover those costs from the person or company at fault

The individual or department responsible for maintaining and releasing records within an organization, such as a hospital medical records department, employer HR department, school registrar, or insurance carrier.

An individual authorized to deliver legal documents, such as subpoenas, to the appropriate party and provide proof that the documents were served.

A written statement confirmed by oath or affirmation, often used by records custodians to certify that the provided records are true and complete copies. This has to be signed with a wet signature and must be mailed to us.

A specific authorization that complies with the Health Insurance Portability and Accountability Act (HIPAA) and permits the release of protected health information.

You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.

Common Terms 101

Crossword Puzzle

About this activity

Created by

Download the paper version to play

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Crossword Puzzle

Common Terms 101Online version

by ISG Call Center

A service or intermediary used to route authorizations or subpoenas to the appropriate records custodian.

The law firm or organization that partners with Insight Service Group to facilitate the retrieval of records for a legal matter.

A signed permission form that allows a records custodian to release records to a third party. Authorizations are commonly required for medical, employment, insurance, or scholastic records and must meet the custodian’s requirements to be accepted.

A legal document issued by an attorney or court requiring a person or organization to produce specific records for a legal matter.

A legal and insurance process where your insurance company pays for your losses or damages first, then "steps into your shoes" to recover those costs from the person or company at fault

The individual or department responsible for maintaining and releasing records within an organization, such as a hospital medical records department, employer HR department, school registrar, or insurance carrier.

An individual authorized to deliver legal documents, such as subpoenas, to the appropriate party and provide proof that the documents were served.

A written statement confirmed by oath or affirmation, often used by records custodians to certify that the provided records are true and complete copies. This has to be signed with a wet signature and must be mailed to us.

A specific authorization that complies with the Health Insurance Portability and Accountability Act (HIPAA) and permits the release of protected health information.

A formal document completed by the process server confirming that the subpoena or legal document was delivered to the appropriate party.

A specific type of subpoena that orders a records custodian to produce documents or records rather than appear in court.