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EL SALTO FINAL: VENDE, CONECTA Y FIDELIZA

Froggy Jumps

(1)
Played 17 %Accuracy 95 Average time 01:32

About this activity

Actividad de ventas de vehículos.

Created by

Dominican Republic

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EL SALTO FINAL: VENDE, CONECTA Y FIDELIZA
 

Froggy Jumps

EL SALTO FINAL: VENDE, CONECTA Y FIDELIZAOnline version

Actividad de ventas de vehículos.

by Belgica Calderon
1

1. Un cliente pide precio de inmediato. ¿Cuál debe ser la mejor primera respuesta?

2

2. El cliente dice: “Quiero una cuota cómoda porque tengo otros compromisos”. ¿Qué debe hacer el asesor?

3

3. ¿Cuál pregunta demuestra escucha activa?

4

4. El cliente dice: «Está muy caro». ¿Cuál respuesta genera más confianza?

5

5. ¿Cuándo una característica se convierte en un argumento de venta efectivo?

6

6. Cliente: «Lo voy a pensar». ¿Qué debe hacer el asesor?

7

7. ¿Cuál es un cierre por alternativa?

8

8. ¿Qué debe incluir un buen siguiente paso?

9

9. Después de entregar un vehículo, ¿qué acción fortalece la fidelización?

10

10. ¿Cuál es la idea central de vender con éxito?

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