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¿Qué tanto sabes sobre la fidelización del cliente?

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¿Qué tanto sabes sobre la fidelización del cliente?

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Played 10 %Accuracy 94 Average time 00:43
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About this activity

Juego interactivo de fidelización

Created by

Juanfe Betancourt
Juanfe Betancourt
Colombia

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¿Qué tanto sabes sobre la fidelización del cliente?
 

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¿Qué tanto sabes sobre la fidelización del cliente?Online version

Juego interactivo de fidelización

by Juanfe Betancourt
1

La del cliente busca mantener una relación duradera entre la empresa y sus clientes .

2

Un cliente satisfecho tiene mayor probabilidad de realizar una .

3

La del cliente incluye todas las interacciones que tiene con una empresa .

4

El permite gestionar información y relaciones con los clientes .

5

La ayuda a que una empresa adapte sus productos y servicios a las necesidades de cada cliente .

6

La es fundamental para construir relaciones duraderas con los clientes .

7

Un cliente fiel puede convertirse en un de la marca al recomendarla a otras personas .

8

Los programas de pueden incluir descuentos , puntos , beneficios o premios para los clientes .

 
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