Fill in the Blanks An apology emailOnline version Read the apology email by Nanci Raquel Pensado 1 trying money back damaging realise apologise Fortunately fault obviously lend was reach This slipped repairs joke happen entirely warned fault emailing agreed fixed I'd serious thrown blame accident Hi Mr Tew , I'm to for your camera yesterday . It was my and you shouldn't Jen . I was to the top of the bookshelves because one of Jen's books up there . It a silly . Jen me to be careful , but I din't the shelves weren't to the wall . , Jen was able to stop a more , but your camera off . Since the damge to the camera's my , I'll pay you for the . My parents have to me the . Once again , I'm very sorry Mr Tew . will not again . Cate .