Matching Pairs Making and Handling ComplaintsOnline version Matching by Logos Sprachinstitut 1 The activation key doesn´t work. 2 No, I can´t do that. 3 You used the wrong material. 4 We´re not happy with the installation work. 5 Your antivirus program is causing problems. 6 Your purchasing department lost our order. 7 You´re charging us too much. 8 We can´t ship the parts until next week. It looks like you might be charging us too much. The activation key doesn´t seem to work. The installation work could be better. It looks like your antivirus program might be the source of the problems. It seems like you used the wrong material. It sounds as if your purchasing department might have lost our order. I´m afraid next week is the earliest we can ship the parts. I´m afraid that´s not possible.