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Change Request Management

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Lebanon

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ITS403-Class 8-activity1Online version

Change Request Management

by ghazwa moukaddem
1

board Record Process overloading Infrastructure service Communicate tracking PVCS defects Functionality business Software Manage change review incident Implement assess Track development Rational PR Cost

Change Request

Changes Request is a system of features , requests , that
appears in a product or . It appears due to :

An or problem

New Hardware / installation

New

Upgrading

Change in requirement



Change Request Management

Change Request Management is the practice of tracking and administering changes that occurs during the of a product or in service .

the change

the Change

the Change

the Change


Objectives

The objectives of change request management are :

Manage

change request

with authority

Managing changes without




Role of Change Request Management
analysis
Schedule
Change team
Change control



Tools
Tools used in Change Request Management are :

Clear Quest
Tracker
Tracke r

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