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Crossword Puzzle
Crossword Puzzle

Glosario Recepción Rita

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Glosario Recepción Rita

Crossword Puzzle

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About this activity

Términos hoteleros

Created by

Rita Da Silva Márquez
Rita Da Silva Márquez
Spain

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Glosario Recepción Rita
 

Crossword Puzzle

Glosario Recepción RitaOnline version

Términos hoteleros

by Rita Da Silva Márquez
1

Relación de nombres de clientes, todos ellos pertenecientes a un grupo o contingente. debe ser enviado por la persona física o jurídica que resevó en el dead line o fecha tope de release.

2

Se denominan así a los artículos de aseo que se colocan en el cuarto de baño de las habitaciones.

3

Contraprestación que perciben las agencias de viaje por su labor de intermediación, o entidades de tarjetas de crédito por la agilización de pagos

4

Tiempo mínimo fijado para devolver un cupo o también para anular o confirmar una reserva de un idividual o grupo sin que produzcan gastos de cancelación.

5

Cambio de una habitación solicitada por otra categoría superior, sin que eso suponga un incremento del precio. Se utiliza también en los transportes para una subida de clase.

6

Pasante. Es el cliente que se presenta al mostrador de recepción en solicitud de habitación sin reserva previa

7

Bono. Documento expedido por una AAVV amparando unos servicios previamente solicitados.

8

Aquellos servicios prestados por el hotel que no son su actividad principal, por ejemplo, room service, lavandería, etc

9

Régimen que incluye sólo el alojamiento.

10

Régimen que incluye además de todas lass comidas, una serie de snaks, actividades, etc. Utilizado sobre todo en los hoteles vacacionales.

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