Fill in the Blanks An Important Phone Call Online version An Important Phone Call — Cloze/Your Turn Skills by Ability Softworks 1 plans visit hospital examination 911 identification papers refrigerator happened members instructions medications emergency Bianca and her mother had often gone over in case Bianca had to handle an on her own . The emergency were posted on the side of the . Also posted was a list of contact numbers for family . Just in case the doctor asked , both of their were listed . Bianca knew that in an emergency , she must call to get help . The woman on the phone asked Bianca to describe what . She said that her mother had fallen and that she felt certain a trip to the was necessary for an and X - rays . To prepare for the hospital , Mother asked Bianca to bring her purse so that she could check for important . She was relieved to find both her insurance card and her photo .