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INDUSTRIALIZACIÓN DE SERVICIOS
 

Crossword Puzzle

INDUSTRIALIZACIÓN DE SERVICIOSOnline version

SEMINARIO DE ACTUALIZACIÓN II

by Ivette Yazmín Dovalina Montenegro
1

Gestionar los servicios como si fueran cadenas de producción

2

La _____________ del trabajo en “piezas” permite medir y establecer objetivos para cada una de ellas y, de esta forma controlar a los trabajadores

3

hasta que punto la organización está cumpliendo con el propósito (lo que quieren los clientes y lo que les importa)

4

Es el estudio de los aspectos operacionales de una actividad de trabajo

5

Conjunto de actividades que lleva a cabo internamente una empresa, para poder responder y satisfacer las necesidades de un cliente

6

La fragmentación del trabajo en ___________ permite medir y establecer objetivos para cada una de ellas y, de esta forma controlar a los trabajadores.

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6
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