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Ressorts de l'influence

Video Quiz

Played 24

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Jean-Claude convenant montre à un de ses collègues comment influencer le client

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France

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Ressorts de l'influence
 

Ressorts de l'influenceOnline version

Jean-Claude convenant montre à un de ses collègues comment influencer le client

by magalie Garnier
QR
1

Le commercial influence-t-il correctement Bruno ?

2

Quel ressort de l'influence utilise Jean6claude pour influencer le commercial a accepté son aide ?

3

Quel argument utilise Jean-Claude pour expliquer le dysfonctionnement des photocopieurs ?

4

Quel ressort de l'influence donne le vendeur de photocopieuse en évoquant les piles et l'electricité.

5

Quel ressort de l'influence utilise Jea-Claude en parlant de divorce ?

Explication

Non car il n'utilise aucun ressort de l'influence

Il fait appel à la raison de son interlocuteur : j'ai 15 ans d'expérience, j'étais n°1 des vendeurs en 2 ans

il s'appuie sur une explication très approximative (les secrétaires ne savent pas utiliser les photocopieurs) et comme ça n'a pas a expliqué le détail des pannes

C'est un argument sans aucun intérêt mais très logique, il n'est pas contestable.

Il joue sur les sentiments des autres pour leur faire acheter le produit

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