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Aplicar los conceptos

Created by

Yendis Castellar
Yendis Castellar
Colombia

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CALIDAD GERENCIA DE SERVICIOOnline version

Aplicar los conceptos

by Yendis Castellar
1

producto satisfacer factores satisfacción servicio necesidades cualidad durabilidad calidad calidad subjetivo percepciones

La se refiere a la capacidad que posee un objeto para necesidades implícitas o explícitas según un parámetro , un cumplimiento de requisitos de .

Calidad es un concepto . La calidad está relacionada con las de cada individuo para comparar una cosa con cualquier otra de su misma especie , y diversos como la cultura , el o servicio , las . La del prestado por una determinada empresa es asociado a su cualidad en relación a la percepción de y la calidad de un producto en general se refiere a la cualidad y del bien .

 
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