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Productividad y calidad

Created by

Daniel Salazar Salazar
Daniel Salazar Salazar
Colombia

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Clase administracion Poli
 

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Clase administracion PoliOnline version

Productividad y calidad

by Daniel Salazar Salazar
1

calidad fuerza producto costos organizaciones reducción servicio valores organizacional negocio competidores actitudes

Es un método total para hacer del mejor la motriz del , es un concepto transformativo , una filosofía , un proceso de pensamiento , un conjunto de y , creando así una gran diferencia con los .

Uno de los métodos más poderosos de crear diferenciación del mercado es vinculando la del servicio con la calidad del y por tanto la reducción de . En la actualidad muchas quedan atrapados al hacer una elección forzosa entre los tres elementos .

La siguiente figura muestra como se puede empezar a ejercer tracción de tres maneras , estos 3 ejes del servicio reconocen la calidad del producto y servicio como la base en la del costo , conformando así un equilibrio en la Gerencia del Servicio .

 
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