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Crossword Puzzle
Crossword Puzzle

Tipos de Clientes

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Tipos de Clientes

Crossword Puzzle

(1)
Servicio al Cliente - concepto y tipos

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About Crossword Puzzle
tipos de clientes
servicio al cliente
33 times made

Created by

RANDALL ALFARO LOBO
RANDALL ALFARO LOBO
United States

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Crossword Puzzle

Tipos de ClientesOnline version

Servicio al Cliente - concepto y tipos

by RANDALL ALFARO LOBO
1

• Este tipo de cliente disfruta de la conversación, en ocasiones relata historias de carácter personal.

2

• Se trata de clientes que hablan poco, pero son buenos escuchando

3

• Tiende a buscar elogios y exigir respeto, haciendo exhibición de sus conocimientos y/o estatus social.

4

• Considera que puede estar siendo manipulado por técnicas de venta o estrategias de marketing.

5

• Se trata de un cliente con muchas dudas durante el proceso de compra.

6

• Buscan información completa y objetiva, valorando pros y contras.

7

• Tienden a mostrarse receptivo y pacífico. Al conversar con él nos da la razón con frecuencia.

8

• Tiende a mostrar un aire de superioridad con el personal de ventas, poniendo a prueba la paciencia de este.

9

• Este tipo de clientes no tiene tiempo para nada. A la vez que realiza la compra puede estar haciendo otras operaciones de forma simultánea.

10

• Son clientes que evitarán mirar a los ojos y tratarán de mantener cierta distancia con los vendedores.

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