Matching Pairs Refunds Online version Ex-TC refunds, PCP refunds, refund codes by Are Marroquin 1 2 Pending ex-TC refund, what to do? 3 Pending ex-Freedom refund, what to do? 4 How to send a missing PCP refund request? 5 DSB PST code 6 7 OVP REQ code 8 DSB PST code 9 OVP REJ code 10 11 TC-ROYAL FILE 12 NON REFUN AIR FEE code 13 OVP POST code The money failed to return due to a Royal issue. The money has been removed from the booking Our Sups/TL have this file to check ex-TC bkgs payments. The money has been sent back to the original form of payment. A fee was added due to cancelled non-refundable flights. Send a handover with the PCP amount and necessary card details. Send your Sup/TL an email escalating the refund. Send a H/O indicating the amount missing, payment method to send it to, amount of days they have been waiting. Refund has been requested The money has been removed from the booking.