Matching Pairs Refunds Online version Ex-TC refunds, PCP refunds, refund codes by Are Marroquin 1 DSB PST code 2 OVP REJ code 3 NON REFUN AIR FEE code 4 Pending ex-Freedom refund, what to do? 5 DSB PST code 6 7 Pending ex-TC refund, what to do? 8 9 How to send a missing PCP refund request? 10 TC-ROYAL FILE 11 OVP REQ code 12 13 OVP POST code Refund has been requested The money has been removed from the booking. A fee was added due to cancelled non-refundable flights. The money failed to return due to a Royal issue. Send a H/O indicating the amount missing, payment method to send it to, amount of days they have been waiting. Send your Sup/TL an email escalating the refund. Our Sups/TL have this file to check ex-TC bkgs payments. The money has been sent back to the original form of payment. Send a handover with the PCP amount and necessary card details. The money has been removed from the booking