Fill in the Blanks Session 5- B2B, B2C, C2C Online version Session 5- Basic concepts of B2B, B2C, C2C Session Graduate School of Information Technology Siam University, Bangkok, Thailand By: James G. WilliamsProfessor Emeritus, University of Pittsburgh by Prince Parham 1 Architecture piloting pricing ( 1 ) Some benefits of e - retailing to the Customer , are as follows : convenience better information competitive customization shopping anywhere , anytime . ( 2 ) The steps in the analysis , design and development of an e - commerce system are as follows : Develop description of existing business model Develop e - business model Develop Requirements Statement Choice of System and Implementation Platform ( s ) Carry out design to develop Software Structure Model Develop detailed design Programming and customizing the System Testing and the e - commerce syste m