Matching Pairs Market LeaderOnline version Exam in January 2021 by Alicja Bartkowska 1 after-sales service 2 money-back guarantee 3 cooling-off period 4 interest-fee credit 5 method of payment 6 out of stock 7 credit card details 8 loyalty-card scheme when the goods you require are not available a promise to return your money ig you are not happy when you can pay some time after you buy, but at no extra cost the help you get from a company when you start to use their product method for customers to obtain a discount on future purchases from the same organisation the name, number and expiry date on your payment card the way you pay for the goods you want the time when you can change your mind and cancel an order.