Matching Pairs Market LeaderOnline version Exam in January 2021 by Alicja Bartkowska 1 money-back guarantee 2 cooling-off period 3 out of stock 4 after-sales service 5 method of payment 6 loyalty-card scheme 7 credit card details 8 interest-fee credit the help you get from a company when you start to use their product a promise to return your money ig you are not happy method for customers to obtain a discount on future purchases from the same organisation the name, number and expiry date on your payment card when the goods you require are not available when you can pay some time after you buy, but at no extra cost the way you pay for the goods you want the time when you can change your mind and cancel an order.