Matching Pairs Market LeaderOnline version Exam in January 2021 by Alicja Bartkowska 1 interest-fee credit 2 after-sales service 3 method of payment 4 cooling-off period 5 credit card details 6 loyalty-card scheme 7 money-back guarantee 8 out of stock when the goods you require are not available when you can pay some time after you buy, but at no extra cost the name, number and expiry date on your payment card the time when you can change your mind and cancel an order. method for customers to obtain a discount on future purchases from the same organisation a promise to return your money ig you are not happy the way you pay for the goods you want the help you get from a company when you start to use their product