Matching Pairs Teoría de Colas - DNEOnline version Distribución No Exponencial en Teoría de Colas, basado en el siguiente enunciado: "An engineer was assigned a workstation to answer tickets by mail, on average he receives 35 tickets per hour, and on average he has the capacity to serve 50 tickets per hour, and tickets usually wait 2.8 minutes in the message queue." by Johan Mendez 1 𝐿𝑠 means... 2 𝐿q means... 3 𝑊q = ? 4 𝐿q = ? 5 𝑊s = ? 6 𝑊𝑞 means... 7 𝜆 means... 8 𝑊s means... 9 𝜇 means... 10 λ = ? 11 μ = ? 12 𝐿s = ? 2.3~ Tickets The number of tickets per hour Waiting time in the system for each ticket 50 Tickets / Hour Approximate number of tickets in the queue Approximate number of tickets in the system at a given time 35 Tickets / Hour Queue waiting time for each ticket 1/15 Hours or 4 minutes The capacity of tickets per hour that can be answered 2.8 minutes 1.633~ Tickets