Matching Pairs Teoría de Colas - DNEOnline version Distribución No Exponencial en Teoría de Colas, basado en el siguiente enunciado: "An engineer was assigned a workstation to answer tickets by mail, on average he receives 35 tickets per hour, and on average he has the capacity to serve 50 tickets per hour, and tickets usually wait 2.8 minutes in the message queue." by Johan Mendez 1 𝐿𝑠 means... 2 𝑊s = ? 3 𝑊q = ? 4 λ = ? 5 𝐿q means... 6 𝐿s = ? 7 𝑊𝑞 means... 8 𝜇 means... 9 𝜆 means... 10 μ = ? 11 𝐿q = ? 12 𝑊s means... 1/15 Hours or 4 minutes Waiting time in the system for each ticket 50 Tickets / Hour Approximate number of tickets in the queue Queue waiting time for each ticket Approximate number of tickets in the system at a given time The capacity of tickets per hour that can be answered The number of tickets per hour 2.3~ Tickets 2.8 minutes 1.633~ Tickets 35 Tickets / Hour