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NORMALIZACION Y CALIDAD

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NORMALIZACION Y CALIDAD

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Repaso general a los 5 conceptos de Normalización de la Calidad.

Created by

Arantza Delgado
Arantza Delgado
Spain

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NORMALIZACION Y CALIDADOnline version

Repaso general a los 5 conceptos de Normalización de la Calidad.

by Arantza Delgado
1

independiente normalización midiendo certificación voluntaria

La de la Calidad es el acuerdo ( entre fabricantes , administración , empresas y clientes ) que establece cuales son las características que debe reunir un producto o un servicio .

La es la manera a través de la que los / as clientes conocemos que el producto o servicio que consumimos sigue unos standares de calidad .
Las empresas deciden obtener este distintivo de forma y , para ello , contratan una entidad de la empresa ( AENOR u otra entidad autorizada ) para que audite la documentación que presenta la empresa y decida si cumple la Norma o no .

Cuando la empresa de la que somos clientes nos consulta la opinión que tenemos del producto o servicio que nos vende o nos presta está los resultados .

 
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