Fill in the Blanks Characteristics of SMEsOnline version IBP Lecture 1 - Characteristics of SMEs by janice leung 1 achieve community decisions personalized independent smaller challenge gain flexible survive running energetic proprietorships motivated partnerships capital effort response confident goals Characteristics of SMEs 1 . SMEs are in size and have limited start - up . They are mostly found in sole and . Many of them are family businesses . 2 . SME owners tend to be , and self - . They are free to make their own and willing to face the of running their businesses . 3 . SMEs usually serve local . They quickly to customers' needs and are more to provide customer service . 4 . SME owner are quite . They work long hours and put lots of the business in order to their and some profit to .