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types of behavioural styles

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About this activity

CSF - types of customers’ behavioural styles

Created by

janice leung
janice leung
Hong Kong

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types of behavioural stylesOnline version

CSF - types of customers’ behavioural styles

by janice leung
1

brief distance assertive Rational typically overly decision Decisive sociable exactly formality discourage Inquisitive delay relaxed facts Expressive questions impulsive avoid

types of customers' behavioural styles :

? customers are more forceful and . They know what they want and don't want to waste time getting it .

? customers are full of and want just the . They prefer and which may some salespeople .

? customers are the easiest to work with . They keep communication , conflict , and seem . They are friendly but not so .

? customers are the ones you'll always remember . They are fun - loving , and . Unfortunately , they are not concerned with time and will making a as long as possible .

 
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