Fill in the Blanks Letter of Complaint-Practice 1Online version Please complete the letter by eugenia galletti 1 Sir problems refund faithfully present First damaged company Finally ordered resolution disappointed forward complain resolve Dear / Madam , I am writing to about a product that I bought in your . Two weeks ago I a new phone . It arrived ten days later than expected and when I opened the box , the product had some . , the screen was cracked and when I turned it on I couldn't see anything . Second the bottom buttons were . Third , the charger didn´t come in the box . , the headphones weren't included . I am naturally very because the product was supposed to be a for my sister . She will go to university and needs the phone for her studies . To the problem I would like a full and immediate . Please contact me by email or by phone . I look to hearing from you and to a quick of this problem . Yours .
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