Matching Pairs Telepone ComplaintsOnline version Match the two halves of the sentences. by Irina Gavrilova 1 Could you bear with me for 10 minutes... 2 I do apologize... 3 I'll make sure that it... 4 I'm terribly sorry for the... 5 I propose that... 6 That must... 7 Could you tell me... ...problems that you're experiencing. ...gets done by the end of the week. ...have been dreadful. ...while I get to the bottom of what went wrong here? ...exactly what happened? ...we offer you some sort of compensation. ...for our part in this.