Dear
____________________
/
Madam
,
I
am
writing
to
____________________
about
a
product
that
I
bought
in
your
____________________
.
Two
weeks
ago
I
____________________
a
new
phone
.
It
arrived
ten
days
later
than
expected
and
when
I
opened
the
box
,
the
product
had
some
____________________
.
____________________
,
the
screen
was
cracked
and
when
I
turned
it
on
I
couldn't
see
anything
.
Second
the
bottom
buttons
were
____________________
.
Third
,
the
charger
didn´t
come
in
the
box
.
____________________
,
the
headphones
weren't
included
.
I
am
naturally
very
____________________
because
the
product
was
supposed
to
be
a
____________________
for
my
sister
.
She
will
go
to
university
and
needs
the
phone
for
her
studies
.
To
____________________
the
problem
I
would
like
a
full
and
immediate
____________________
.
Please
contact
me
by
email
or
by
phone
.
I
look
____________________
to
hearing
from
you
and
to
a
quick
____________________
of
this
problem
.
Yours
____________________
.
