UN10GH1 Shampoo/condition hairOnline version ITEC Level 1 dip/cert in hairdressing by Gulnaz Rafiq 1 How would you recognise contact dermatitis? a Yellow coloured scabs b Red, sore, broken skin c Fluid-filled blisters d Circles of skin with a red ring 2 In what direction does the cuticle lie on the hair? It lies from the a cortex to the medulla b medulla to the cortex c roots to the points d points to the roots 3 Why should you use tepid water to wash an oily scalp? It would a reduce the amount of keratin produced b increase the amount of keratin produced c reduce the amount of sebum produced d increase the amount of sebum produced 4 How do water and shampoo act together to clean the hair? a Shampoo and water make less lather to lift dirt from the hair and scalp b Shampoo creates a reaction which will decrease the amount of keratin produced c Shampoo emulsifies with the water and removes dirt from the hair and scalp d Water creates a reaction that will increase deposits in the hair 5 How could product build-up on the hair affect subsequent services? It could a prevent the services from working properly b improve the way the services work c make the hair shinier d prevent the hair from becoming thicker 6 Conditioners that coat the hair shaft and smooth the cuticles are known as a antioxidant conditioners b surface conditioners c treatment conditioners d penetrating conditioners 7 Treatment conditioners are used to a weaken the cuticle b strengthen the cortex c strengthen the dermis d weaken the medulla 8 When shampooing and conditioning, which movements should you use to avoid tangling long hair? a Petrissage b Friction c Rotary d Effleurage 9 If your client said that their scalp was itching during the conditioning treatment, you should a continue with the treatment, as the client may have an allergy, and report it to a member of staff b stop the treatment and report to a senior member of staff c check with the client at the end of the treatment, to see if they are allergic to a product d tell the client it will be fine after you have finished the treatment, and add it to the client's record card 10 If you use a shampoo for oily hair on dry damaged hair, the hair will become a dull and brittle b soft and shiny c coarse and greasy d heavy and lank 11 Placing your hands on the scalp in a claw-like shape and moving your fingers in small, fast, circular movements during shampooing, is known as a effleurage b rotary c tapotement d friction 12 Slow, deep, circular massaging movements, used only in conditioning, are known as a effleurage b tapotement c petrissage d friction 13 Slow stroking movements using the length of the hand to spread the product and relax the client, are known as a friction b petrissage c rotary d effleurage 14 Why is it necessary to remove excess water before applying a shampoo or conditioner? Water will a dilute the product and make it more effective b dilute the product and make it less effective c react with the product and damage the hair d react with the product and make the hair curl 15 It is important to remove products from the hair after each service to make sure the a medulla is not damaged b hair is ready for the next service c cuticle is not closed d dermis is protected 16 Why is it important to detangle hair from point to root? To a avoid damaging the hair and scalp b prepare the hair for styling products c avoid closing the cuticle d prepare the hair for conditioning products 17 How should you avoid contact dermatitis? a Use hand sanitiser before and after shampooing b Always wash and dry hands, apply barrier cream and wear protective gloves c Use a hand wash to remove any unwanted product from the skin d Keep the water cool throughout the shampooing service and apply a perfumed hand cream 18 Why is it important to disentangle wet hair in the right direction? It will a help the hair to grow faster b avoid damage to the hair c save time when shampooing d make the conditioner go further 19 A build-up of products could make the scalp a glossy and shiny b rough and wavy c healthy and pink d flaky and itchy
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