CONFLICT IN AN ORGANIZATIONOnline version May the best team WIN! by Sukanya Mcleish 1 I am used when regular employees decide to not show up for work. Choose one or more answers a Replacement b Scab c Part-time employee d Supervisor 2 Conflict can be: a always negative and harmful. b None of the above c Only positive and beneficial. d Both positive and negative depending on how it's handled. 3 Which is an example of positive conflict in the workplace? a employees constantly arguing about who takes longer breaks. b A team brainstorming session leading to a new and innovative product idea. c A manager ignoring an employee's concerns about safety hazards. d A passive-aggressive work environment with unspoken resentments. 4 This is a very exteme meaure and would only be used if the demands agreed on lead to serious loss for the business. a Change of contract b Lock outs c Strike Action d Closure 5 The employees choose to strictly follow their job descriptions and work contracts, arriving punctually, taking allocated breaks, and limiting their tasks to those explicitly outlined. They abstain from any extra duties or voluntary assistance. The scenario above describes a Go slow b overtime bans c picketing d work to rule 6 This association is form to protect and promote the interest of its members. Written answer 7 Employers at XYZ indicated potential job cuts due to factors like downsizing, restructuring, or financial constraints. This strategy can be regarded as a Threats of redundancies b Vacation leave c Closure d Public relations 8 Workers at the Port of Montreal implemented a tactic which deliberately reduce the efficiency of production, during contract negotiation. This tactic led to disruptions in supply chains and financial losses for businesses relying on the port's services. Which strategy did the port workers utilized? a Work to rule b Lock outs c Go slow d Strike action 9 Employees at a manufacturing plant organized outside the company's headquarters to protest against proposed layoffs and demand better severance packages. They carried signs and chanted slogans, garnering public attention and putting pressure on management to address their concerns during contract negotiations. Whic strategy to gain the upper-hand did these employees use? Written answer 10 The intervention of a third person, into a dispute to assist the parties in negotiating jointly acceptable resolution of issues in conflict. These resolutions are purley suggestions. Choose one or more answers a Arbitration b Compromise c Coordinating d Mediation 11 I am a neutral third party who listens to evidence and makes a binding decision in a dispute. a Mediator b Conciliator c Arbitrator d Trade Unionist
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