Lesson 1 - Tire Repair TriviaOnline version Test your knowledge on tire repair with these 10 questions! by leo 1 Processing time for supporting documents is ________________? a 5-7 business days b 3-5 business days c 2-3 business days d 7-10 business days 2 The policy covers damages to a tire that occurred due to a ___________________? a collision b manufactured warranty c accident on a public road d road hazard 3 A top note is also referred to as a __________________ a General Note b Info Only Note c Priority Note d Blue Note 4 What is the best way to locate a policy in the system if the Dealer is calling? a Last 6 of the VIN & State b Policyholder's Name & Address c Policyholder's Name & VIN d Last 6 of the VIN & Phone Number 5 What document is required before a reimbursement can be issued? a Copy of License & Registration b Work Order c Service Order & Bill of State d Itemized Invoice & Payment Receipt 6 What software system is used to search and view policy info for a NEW CLAIM? a Kronos b Affinity c Cheyenne d Camille 7 Reimbursements to the member are issued as what method? a Check b Cash c Direct Deposit (ACH) d Zelle 8 Damage must be reported within how many days from the days of loss? a 45 days b 30 days c 60 days d 90 days 9 What is the maximum amount we will reimburse for a tire repair claim? a $60 b $75 c %100 d $50 10 Tire Repair claims require pre-authorization a True b False
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