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About this activity

Descubre el concepto que une a empresas y consumidores.

Created by

Rosaura Alejandra Martinez Rojas
Rosaura Alejandra Martinez Rojas
El Salvador

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Términos Esenciales
 

Términos EsencialesOnline version

Descubre el concepto que une a empresas y consumidores.

by Rosaura Alejandra Martinez Rojas
1

El enigma de los servicios

Pistas

Las empresas que los ofrecen buscan satisfacer necesidades.

Incluyen desde la educación hasta el entretenimiento.

Son intangibles y se consumen en el momento.

2

El valor de lo excepcional

Pistas

En la industria, es fundamental para la satisfacción del cliente.

Se mide a través de estándares y expectativas.

Es lo que distingue un producto o servicio superior.

3

El enigma de la plenitud

Pistas

A menudo se busca en el trabajo, las relaciones y los logros.

Se relaciona con la felicidad y el bienestar personal.

Es el sentimiento que se experimenta al cumplir un deseo.

4

El enigma del comprador

Pistas

Sin mí, las empresas no tendrían a quién vender.

Mi papel es fundamental en la economía.

Soy quien adquiere bienes y servicios.

5

El mundo de los negocios

Pistas

Su propósito principal es generar ganancias a través de productos o servicios.

Puede ser pequeña, mediana o grande según su tamaño.

Es un conjunto de personas que trabajan para un objetivo común.

 
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