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Unscramble Letters
Unscramble Letters

Guest Services Word Twist

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Guest Services Word Twist

Unscramble Letters

Played 84
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About this activity

Unravel the letters and discover terms related to customer assistance and hospitality.

Created by

Glaiza De Guzman
Glaiza De Guzman
Philippines

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Guest Services Word Twist
 

Unscramble Letters

Guest Services Word TwistOnline version

Unravel the letters and discover terms related to customer assistance and hospitality.

by Glaiza De Guzman
1

Accepting more reservations than the hotel can fill.

     
  
  
2

A clear visual guide for managing overbooking and accurately showing six months of room availability.

  
  
3

Reserved guests may hold a reservation to a room up to six o’clock provided there is an information, failure to notify the hotel, room will be sold to the guest under waitlist.

        
  
     
4

A system from an independent company that charges the hotel for a fee for each reservation it generates or a percentage of the revenue generated from the reservations it books

        
  
  
  
5

A number generated by the property reservation management system which serves as proof that a reservation was done in the hotel.

  
  
6

Guests who have reservations but for whatever reason do not arrive.

     
  
  
7

A form of reservation when guest provide details of reservation, has given verbal or written confirmation but no payment received.

     
  
  
8

Various different small things that are considered together, usually because they are not important enough to be considered separately.

  
  
9

A hotel accommodation charge to those who will not stay overnight. Sometimes called Half day Rate

        
     
  
10

A form of reservation when guest guarantees payment for the first night’s stay, regardless of whether or not he/she actually arrives

     
  
  
 
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