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MF0975_2 Comunicación y documentación administrativa

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MF0975_2 Comunicación y documentación administrativa

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About this activity

Ordena las cajas para obtener la palabra de la definición

Created by

Nani Hdez Lafuente
Nani Hdez Lafuente
Spain

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MF0975_2 Comunicación y documentación administrativa
 

Unscramble Letters

MF0975_2 Comunicación y documentación administrativaOnline version

Ordena las cajas para obtener la palabra de la definición

by Nani Hdez Lafuente
1

Capacidad de ponerse en el lugar del otro para entender sus emociones

2

Respuesta dada para confirmar o mejorar la comunicación

3

Expresar ideas con firmeza y respeto, sin agresividad

4

Contenido que se transmite entre emisores y receptores

5

Conjunto de símbolos y reglas que permiten entender el mensaje

6

Medio por el que se envía la información (voz, texto, imagen)

7

Obstáculo que dificulta la correcta recepción del mensaje

8

Persona que participa en la conversación, emitiendo o recibiendo mensajes

9

Interpretación subjetiva de la información recibida

10

Calidad de un mensaje que facilita su comprensión sin ambigüedades

11

Uso de argumentos para influir en el receptor del mensaje

12

Conjunto de documentos organizados sobre un asunto administrativo

13

Documento oficial que acredita un hecho o una situación

14

Petición formal escrita para obtener un servicio o autorización

15

Acuerdo legal entre dos o más partes con derechos y obligaciones

16

Documento que recoge de manera oficial decisiones o acuerdos

17

Almacenamiento y conservación de documentos administrativos

 
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