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Riddle

Secuencia de Servicio Embarcadero

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Secuencia de Servicio Embarcadero

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About this activity

Adivina y ordena correctamente cada paso del servicio al cliente, desde la bienvenida hasta la despedida. ¿Puedes recordar qué va primero y qué sigue después? ¡Demuestra que dominas la atención al cliente como un verdadero profesional!

Created by

Cultura Eleva
Cultura Eleva
Mexico

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Secuencia de Servicio Embarcadero
 

Secuencia de Servicio EmbarcaderoOnline version

Adivina y ordena correctamente cada paso del servicio al cliente, desde la bienvenida hasta la despedida. ¿Puedes recordar qué va primero y qué sigue después? ¡Demuestra que dominas la atención al cliente como un verdadero profesional!

by Cultura Eleva
1

Recibir al cliente con calidez, obteniendo información clave para personalizar su experiencia.

2

Iniciar conexión cálida y profesional, generando confianza.

3

Tomar orden organizada y sugerir bebidas estrella.

4

Entregar correctamente sin interrumpir.

5

Sugerir platillos estrella y tomar orden clara.

6

Servir correctamente cuidando la experiencia.

7

Verificar satisfacción, anticipar necesidades y abrir oportunidad de venta.

8

Incrementar ticket promedio con venta emocional.

9

Cerrar experiencia de forma profesional y ética.

10

Cerrar con gesto positivo e invitar a volver.

 
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