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Juego de Desenredar: Clientes Críticos

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Juego de Desenredar: Clientes Críticos

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About this activity

Pon a prueba tu ingenio y descubre términos clave sobre la gestión de clientes difíciles.

Created by

Alexander Jonatthan Jaimes Quintanilla
Alexander Jonatthan Jaimes Quintanilla
Peru

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Juego de Desenredar: Clientes Críticos
 

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Juego de Desenredar: Clientes CríticosOnline version

Pon a prueba tu ingenio y descubre términos clave sobre la gestión de clientes difíciles.

by Alexander Jonatthan Jaimes Quintanilla
1

Personas o entidades que adquieren productos o servicios de una empresa.

2

Individuos que expresan opiniones negativas o constructivas sobre un servicio o producto.

3

La acción de dirigir o gestionar una situación o grupo de personas.

4

Comentarios o reacciones que se reciben sobre un producto o servicio, utilizados para mejorar.

5

Estado de contento o cumplimiento de expectativas respecto a un servicio o producto.

6

Plan de acción diseñado para alcanzar un objetivo específico en la gestión de clientes.

7

Intercambio de información entre una empresa y sus clientes, fundamental para la relación.

8

Proceso de encontrar soluciones a problemas o quejas planteadas por los clientes.

 
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