New game
Download
SCORM download
To be used in an LMS (Moodle, Blackboard...)
Regular download
To be published on a website or blog.
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.
Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.
Get Academic Plan
If you wish, you can download a demo game here and test its integration:
Share game
Quiz
Quiz

Customer Service

Integrate it into your platform
G. Classroom M. Teams
You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.
Download
You have exceeded the maximum number of games you can integrate into Google Classroom with your current Plan.

To integrate as many games as you want in Google Classroom, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
You have exceeded the maximum number of games you can integrate into Microsoft Teams with your current Plan.

To integrate as many games as you want in Microsoft Teams, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.

If you wish, you can download a demo game here and test its integration:

Get Academic Plan

Customer Service

Quiz

Played 7
Create copy

About this activity

This activity is based on the video https://youtu.be/Eq7Z2i7m57Y?feature=shared

Created by

Karla Juliana Gutierrez
Karla Juliana Gutierrez
Mexico

Download the paper version to play

Make your own free game from our game creator
Compete against your friends to see who gets the best score in this game
Make challenge

Top Games

 %
Anonymous
Anonymous
 %
%
%
You have exceeded the maximum number of games you can print with your current Plan.

To print as many games as you want, you need an Academic Plan or a Commercial Plan.

Get Academic Plan
Print your game
Customer Service
 

Customer ServiceOnline version

This activity is based on the video https://youtu.be/Eq7Z2i7m57Y?feature=shared

by Karla Juliana Gutierrez
1

What is the importance of Customer Service?

Choose one or more answers

2

How can we practice active listening?

Choose one or more answers

3

Active listening means that...

4

Leading a problem with empathy means you know__________; otherwise, you won't be able to hear what they want to say

5

Empathy makes customers feel:

6

While interacting with customers who might overshare information, you must

7

Once you identify the problem, you must...

Choose one or more answers

8

Effective communication with the customer requires...

Choose one or more answers

9

To communicate clearly with your customer, you should include...

10

To provide good Customer Service, you must...

Choose one or more answers

11

Having a good knowledge of your company's products will help you to...

12

What are some of the skills mentioned in the video?

Choose one or more answers
 
Are you sure you want to leave the page?

If you leave the page, you will lose your game progress.