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Customer Experience - Week 1 - Unscramble the Letters

Unscramble Letters

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About this activity

Unscramble key terms related to continuous improvement and eco-friendly cars.

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Canada

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Customer Experience - Week 1 - Unscramble the Letters
 

Unscramble Letters

Customer Experience - Week 1 - Unscramble the LettersOnline version

Unscramble key terms related to continuous improvement and eco-friendly cars.

by Hardy
1

A Toyota philosophy emphasizing continuous, incremental improvements in processes.

2

A major automaker known for pioneering efficient manufacturing methods and hybrid vehicles.

3

A luxury vehicle division of a Japanese automaker, focusing on quality and comfort.

4

Part of a principle encouraging going to the actual place to understand issues firsthand.

5

A quality control concept that stops production when a defect is detected to prevent defects.

6

The actual place where value is created, often used to refer to the shop floor.

7

A vehicle powered by a combination of an internal combustion engine and electric motor.

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