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Desafío de Atención y Servicio

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About this activity

Adivina sobre la atención al cliente.

Created by

fernando gil gil
fernando gil gil
Colombia

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Desafío de Atención y Servicio
 

Desafío de Atención y ServicioOnline version

Adivina sobre la atención al cliente.

by fernando gil gil
1

Es lo que debes ofrecer para que el cliente quede satisfecho.

Pistas

Lo que buscas en un buen empleado en atención.

Se trata de cómo ayudas a los clientes.

Implica ser amable y eficiente.

2

son directrices, normas y reglas que guían el comportamiento y las decisiones en la empresa

Pistas

es fundamental en la atención al cliente

3

Norma que establece los derechos de los consumidores y los mecanismos para hacer efectivos estos derechos

4

Herramienta de consulta jurídica especializada en normas

5

Estrategia para subir las ventas

6

Entidad encargada de asegurar el cumplimiento de las normas del sistema de salud en Colombia

7

Organismo encargado de atender a los consumidores de las entidades correspondientes

8

es quien adquiere los productos o servicios de un negocio

9

conjunto de leyes y reglamentos que están en vigor en un momento determinado

10

Declaraciones documentadas que establecen los cursos de acción a seguir en situaciones especificas

 
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