New game
Download
Get Academic Plan
Share game
Integrate it into your platform

You can integrate the game into an LMS compatible with LTI 1.1 or LTI 1.3 such as Canvas, Moodle, or Blackboard. This way, the scores will be automatically saved into the platform’s gradebook.
Download
You have exceeded the maximum number of games you can integrate into Google Classroom with your current Plan.

To integrate as many games as you want in Google Classroom, you need an Academic Plan or a Commercial Plan.

You have exceeded the maximum number of games you can integrate into Microsoft Teams with your current Plan.

To integrate as many games as you want in Microsoft Teams, you need an Academic Plan or a Commercial Plan.

Downloading games is an exclusive feature for users with an Academic Plan or a Commercial Plan.

Get your Academic Plan or your Commercial Plan now and start integrating your games into your LMS, website or blog.

If you wish, you can download a demo game here and test its integration:

Juego De Conceptos Generales

Riddle

Played 0

About this activity

Un juego sobre atención al cliente y servicio.

Created by

Colombia
This game is a version of

Download the paper version to play

Make your own free game from our game creator
Compete against your friends to see who gets the best score in this game

Top Games

%
Anonymous
Anonymous
%
%
%
You have exceeded the maximum number of games you can print with your current Plan.

To print as many games as you want, you need an Academic Plan or a Commercial Plan.

Print your game
Juego De Conceptos Generales
 

Juego De Conceptos GeneralesOnline version

Un juego sobre atención al cliente y servicio.

by Natalia Sanchez Campos
1

Una empresa con un calidad de servio logra

2

No tiene un compromiso con la empresa

Pistas

compra de vez en cuando

3

Sin nombrar al cliente, ¿qué describe la experiencia cuando el servicio cumple o supera sus expectativas?

Pistas

Es clave para la lealtad y la repetición de compra.

4

Tiene una mala experiencia con la empresa

Pistas

No recibió una buena atención

5

Es considerado el centro de toda estrategia empresarial

Pistas

Persona o empresa que adquiere un producto o servicio

6

Tener empatia, fluidez y eficacia hacia el cliente

7

Espera una atención optima (buena)

Pistas

Pide calidad, rapidez y trato personalizado.

8

Atender rapidamente las necesidades del cliente.

9

Necesita buena atención para generar confianza

Pistas

Realiza su primera compra

10

Lo que el cliente espera de la atención.

Are you sure you want to leave the page?

If you leave the page, you will lose your game progress.