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Values

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Values

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About this activity

B2.1 BPO

Created by

Eileen Castillo
Eileen Castillo
Colombia

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Values
 

ValuesOnline version

B2.1 BPO

by Eileen Castillo
1

_______ are personal or cultural beliefs about what is important, right, or good.

Hints

V

2

_______ refers to the systematic study of moral principles that govern behavior, often applied in a professional or societal context.

Hints

E_______s

3

Acting with honesty and consistency in all actions, even when no one is watching. It means doing the right thing, even when it's difficult.

Hints

In____ty

4

Treating others with dignity, kindness, and consideration, regardless of differences in opinion, background, or status.

Hints

Re_____

5

The ability to understand and share the feelings of the customer, showing genuine care and concern.

Hints

Em________

6

Communicating information in a simple, direct, and easy-to-understand way, without jargon or confusion.

Hints

Cl_____

7

Taking full responsibility for solving the customer’s issue, even if it wasn’t your fault.

Hints

Own______ip

 
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