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Unscramble Letters
Unscramble Letters

Desafio de Atendimento ao Cliente

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Desafio de Atendimento ao Cliente

Unscramble Letters

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About this activity

Ordene os termos-chave do atendimento

Created by

Lucy Florença
Lucy Florença
Portugal

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Desafio de Atendimento ao Cliente
 

Unscramble Letters

Desafio de Atendimento ao ClienteOnline version

Ordene os termos-chave do atendimento

by Lucy Florença
1

Canal de comunicação áudio usado para orientar clientes, registrar pedidos e solucionar problemas.

2

Registo de pedidos vindo dos clientes

3

Sistema corporativo para gerenciar dados de clientes, pedidos e estoque, integrando áreas de atendimento e logística.

4

Qualidade essencial para manter a calma, ouvir atentamente e resolver situações com respeito.

5

Bebida que ajuda a manter a energia durante turnos de apoio ao cliente.

6

Capacidade de compreender sentimentos do outro e adaptar a comunicação.

7

Retorno construtivo recebido após interação, usado para melhorar serviços e processos.

8

Chamadas e emails que recebemos reportando situações que devemos resolver

 
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