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Cartas Comerciales para la Clase

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Cartas Comerciales para la Clase

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About this activity

Guía breve para crear, evaluar y usar cartas.

Created by

Sandra Quiroz M.
Sandra Quiroz M.
Nicaragua

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Cartas Comerciales para la Clase
 

Cartas Comerciales para la ClaseOnline version

Guía breve para crear, evaluar y usar cartas.

by Sandra Quiroz M.
1

Introducción a las cartas comerciales

Las cartas comerciales son comunicaciones formales entre empresas y personas, con un propósito claro, destinatario identificado y tono profesional adecuado.

2

Concepto

Las cartas comerciales son escritos formales que comunican información, reclamos o solicitudes entre empresas, clientes y proveedores, con estructura clara y propósitos definidos.

3

Características

Características principales: formalidad, claridad, concisión, tono respetuoso, datos completos, fecha, firma y formato profesional; presentación ordenada.

4

Elementos

Elementos clave: encabezado, destinatario, asunto, saludo, cuerpo, cierre, firma y, si aplica, adjuntos y referencia.

5

Asunto y destinatario

Asunto breve y específico; destinatario correcto; formato adecuado; evita jerga y ambigüedades para facilitar acción.

6

Formato y estructura

Formato y estructura: párrafos cortos, interlineado, márgenes adecuados, listas para claridad y lectura rápida y legible.

7

Estilo y registro

Estilo y registro: lenguaje formal, verbos en indicativo, tono neutro; evitar exageraciones y errores de ortografía.

8

Tipos de cartas

Tipos de cartas: solicitud, queja, pedido de información, carta de presentación, confirmación de pedido y respuesta a reclamo.

9

Ejemplos breves

Ejemplo breve: Solicitud de información: “Estimado Sr. López, agradecería me envíen el catálogo y precios actuales.” Contenido claro y directo.

10

Evaluación

Evaluación: criterios de claridad, estructura, formalidad, ortografía y pertinencia; utiliza una rúbrica sencilla para guiar la mejora.
 
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