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Conceptos y Métricas Clave de CRM

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Conceptos y Métricas Clave de CRM

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Esta sopa de letras te ayudará a recordar los conceptos y métricas clave del CRM. ¡Pon a prueba tus conocimientos y completa cada palabra correctamente!

Created by

Ricardo Montenegro Cárdenas
Ricardo Montenegro Cárdenas
Colombia

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Conceptos y Métricas Clave de CRM
 

Word Search Puzzle

Conceptos y Métricas Clave de CRMOnline version

Esta sopa de letras te ayudará a recordar los conceptos y métricas clave del CRM. ¡Pon a prueba tus conocimientos y completa cada palabra correctamente!

by Ricardo Montenegro Cárdenas
1

CLIENTE

2

JOURNEY

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MAPADEEXPERIENCIADELCLIENTE

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EXPERIENCIA

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INTERACCIÓN

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CONTACTO

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DATOS

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CALIDAD

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ANÁLISIS

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MÉTRICAS

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RESULTADOS

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SEGMENTACIÓN

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VALOR

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SATISFACCIÓN

15

RETENCIÓN

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FIDELIZACIÓN

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SEGUIMIENTO

18

REPORTE

19

INDICADOR

20

ESTRATEGIA

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