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Bloque 9 y 10 Evaluación y Mejora de la Calidad

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Bloque 9 y 10 Evaluación y Mejora de la Calidad

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About this activity

Conceptos clave para gestionar la calidad

Created by

Adrian Cruz
Adrian Cruz
Mexico

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Bloque 9 y 10 Evaluación y Mejora de la Calidad
 

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Bloque 9 y 10 Evaluación y Mejora de la CalidadOnline version

Conceptos clave para gestionar la calidad

by Adrian Cruz
1

Proceso para identificar qué se debe vigilar, cómo registrar datos y cuándo analizarlos para obtener resultados fiables.

     
  
  
2

Evaluación de cuán bien se cumplen las necesidades y expectativas del público usuario y la percepción de valor recibida.

     
  
  
3

Uso de técnicas para interpretar información recogida y decidir sobre conformidad, desempeño y mejoras.

           
  
  
  
  
4

Inspecciones planificadas para verificar que el sistema se aplica correctamente y aporta evidencia de cumplimiento.

  
  
5

Proceso en el que la alta dirección valora la conveniencia y eficacia del sistema y decide acciones futuras.

        
  
     
6

Responder ante fallos, eliminar causas y actualizar el sistema para evitar recurrencias y aumentar rendimiento.

        
  
  
  
7

Esfuerzo sostenido para incrementar adecuación y eficiencia mediante resultados de evaluaciones y revisiones.

  
  
 
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