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Gerencia Estratégica: Resolución de Problemas

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Gerencia Estratégica: Resolución de Problemas

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About this activity

Desafío de tomar decisiones efectivas

Created by

Ethel Torres
Ethel Torres
Colombia

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Gerencia Estratégica: Resolución de Problemas
 

Gerencia Estratégica: Resolución de ProblemasOnline version

Desafío de tomar decisiones efectivas

by Ethel Torres
1

Resolución de Problemas y Pensamiento Crítico en la Gerencia Estratégica

2

El reto

En entornos cambiantes, los gerentes resuelven problemas complejos bajo presión e incertidumbre.

La clave: identificar, analizar y actuar con eficacia.

3

¿Qué diferencia a una empresa exitosa?

La diferencia está en cómo identifica problemas, cómo los analiza y cómo decide actuar.

4

Habilidades clave

🤜 Resolución de problemas

🤜 Pensamiento crítico

5

¿Qué es la resolución de problemas?

Detectar situaciones que afectan el desempeño, analizar causas reales y diseñar soluciones sostenibles.

6

En gerencia estratégica

Ver el problema en contexto (mercado, competencia, recursos) y tomar decisiones alineadas con objetivos.

7

¿Qué es el pensamiento crítico?

Analizar información objetivamente, cuestionar suposiciones, evaluar alternativas y basar decisiones en evidencia.

8

Gerente con pensamiento crítico

No decide por intuición. Evita sesgos y pregunta “¿por qué?” y “¿qué pasaría si…?”

9

Relación con la gerencia estratégica

El pensamiento crítico interpreta información y evita decisiones impulsivas.

La resolución de problemas actúa ante desafíos estratégicos.

10

Proceso estratégico de resolución

Pasos:

1) Identificación

2) Análisis de causas

3) Generación de alternativas

4) Evaluación crítica

5) Decisión

6) Implementación y seguimiento.
 
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