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Negociación y Habilidades Blandas

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Negociación y Habilidades Blandas

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About this activity

Estrategias suaves para resolver controversias

Created by

Psicologia Grammo
Psicologia Grammo
Colombia

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Negociación y Habilidades Blandas
 

Negociación y Habilidades BlandasOnline version

Estrategias suaves para resolver controversias

by Psicologia Grammo
1

No hablo para ganar tiempo, hablo para entender. Cuando dos voces se enredan en una tormenta, surge mi brillo: una clave para acercar posiciones y hallar un camino común.

Pistas

Repite con tus propias palabras para demostrar que comprendes y para verificar la interpretación.

Haz preguntas para aclarar y confirmar lo que otros sienten o piensan.

Presta atención a lo que se dice más allá de las palabras.

2

Cuando me altero no exploto, tampoco me quedo callado, respiro, pienso y respondo de forma consciente y calmado.

Pistas

Es clave para no reaccionar impulsivamente

3

Digo lo que pienso sin herir, expreso lo que siento con respeto, no ataco ni me quedo en silencio, y construyo acuerdos completos.

Pistas

Está entre ser agresivo y ser pasivo

4

No siempre estoy de acuerdo contigo, pero intento comprender tu visión, me pongo en tu lugar un momento para mejorar la negociación.

Pistas

No significa dar la razón

5

No evito el problema, lo enfrento, pero tampoco voy a atacar, busco hablar en el momento justo para poder solucionar.

Pistas

Implica enfrentar situaciones incómodas

 
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