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Phone Etiquette Scramble

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Phone Etiquette Scramble

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About this activity

Unscramble key telephony terms

Created by

Oriol Playa Cordoba
Oriol Playa Cordoba
Spain

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Phone Etiquette Scramble
 

Unscramble Letters

Phone Etiquette ScrambleOnline version

Unscramble key telephony terms

by Oriol Playa Cordoba
1

The act of answering an incoming telephone call to begin communication.

  
  
2

Ending the call by disconnecting the line.

  
  
3

Placing the caller on a temporary pause in the conversation.

     
  
  
4

Moving an active call to another person or extension.

     
  
  
5

Initiating a telephone call to reach someone.

     
  
  
6

Rules guiding professional behavior during phone conversations.

7

The opening words or actions at the start of a call.

8

Demonstrating courteous behavior during interactions.

 
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