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Deben adivinar el concepto de las definiciones que les da el juego.

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Colombia

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CalidadOnline version

Deben adivinar el concepto de las definiciones que les da el juego.

by Maria Valeen
1

Grado en que un producto o servicio satisface las necesidades del cliente.

Pistas

Actividades permanentes para aumentar la eficiencia y calidad.

2

Persona que recibe un producto o servicio.

3

Evaluación sistemática para verificar el cumplimiento de requisitos.

4

Actividades permanentes para aumentar la eficiencia y calidad.

5

Actividades coordinadas para dirigir y controlar la calidad.

6

Percepción del cliente sobre el cumplimiento de sus expectativas.

7

Medida utilizada para evaluar el desempeño de un proceso.

8

Capacidad de alcanzar los resultados esperados.

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